Is this Otay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Otay hotel?

Check-in time for Otay hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Otay hotel have a swimming pool?

Yes, this Otay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Otay hotel?

Best-rates for the Otay hotel starts from $116 per night with includes Air Conditioner, Breakfast, Child Friendly, TV, Business Services, Kitchen, Toiletries, Guest Services, Internet, Pool, Wheelchair Accessible, Accessibility, Wellness Facilities, Parking, Security/Safety, Bedding/Linens, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Otay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Otay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Otay hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Otay hotel?

Based on the information reported by the owner or manager, the Otay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Otay hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Best Western Chula Vista/Otay Valley Hotel | Hotel in Chula Vista

7.8 (1598 Reviews) | 1 Bathroom

Otay Hotel | Best Western Chula Vista/Otay Valley Hotel

Hotel in Otay, Chula Vista

Hotel with free parking, near Kaiser Permanente Otay Mesa Medical Offices
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Chula Vista hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower/tub combination

Hair dryer

Private bathroom

Towels

Deep soaking bathtub

Hydromassage showerhead

Bedroom

Air conditioning

Bed sheets

Desk

Desk chair

Iron/ironing board

Free local calls

Access via exterior corridors

Laptop-friendly workspace

Breakfast

Coffee/tea in common area(s)

Free continental breakfast

Coffee/tea maker

Refrigerator

Microwave

Parking

Free uncovered self parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible van parking

Well-lit path to entrance

Handrails in stairways

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Stairway handrail height (inches): 36

Assistive listening devices available

Lever door handles

Wheelchair-accessible registration desk height (inches): 36

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Braille signage

Stair-free path to entrance

Vibrating pillow alarm

Phone accessibility kit

2 on-site accessible parking spaces

Elevator door width (inches): 36

Pool hoist on site

Wheelchair-accessible pool

Elevator

Wheelchair-accessible business center

Activities

Horse riding

Windsurfing

Fishing

Surfing/body boarding

Outlet shopping

Hiking/biking trails

Fitness center

Outdoor pool

Entertainment

Cable channels

Premium channels

General

Business center

Computer station

Meeting rooms

Front-desk safe

Vending machine

Elevator

Banquet hall

Spanish

English

Smoke-free property

Guest Services

Refrigerator

Microwave

Outdoor pool

Pool gate

Laundry facilities

Multilingual staff

Luggage storage

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool umbrellas

Pool sun loungers

Policies

Check-in

Check-in start time: 4 pm; check-in end time: 11:00 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Ronald

Jan 31, 2026 04:07:48 AM

Review Score: 10

Summary: Great service, and super nice rooms, will come back for sure

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Accessible, Non Smoking Room Size: 360 square feet m² 1 King Bed	General Roll-in shower width (centimeters) - 76, Number of living rooms 0, Grab bar - in shower, Roll-in shower width (inches) - 30, Number of bedrooms - 0, Visual fire alarm, Toilet grab bar height (centimeters) - 91, Accessible vanity height (inches) - 34, Accessible vanity height (centimeters) - 86, Square feet - 360, Hand-held showerhead, Grab bar - near toilet, Square meters - 33, Ping - 10, Shower grab bar height (inches) - 36, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 36, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 1 King Bed, Accessible, Bathtub Room Size: 360 square feet m² 1 King Bed	General Number of bedrooms - 0, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 91, Accessible vanity height (inches) - 34, Accessible vanity height (centimeters) - 86, Square feet - 360, Bathtub only, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Lowered locks/deadbolt, Shower grab bar height (inches) - 36, Height-adjustable showerhead, Doorway wheelchair width (inches) - 36, Wheelchair-accessible bathroom vanity, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 36, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Bed count minimum 1, Number of living rooms 0, Grab bar - in shower, Visual fire alarm, Low-height counters/sink, Hand-held showerhead, Wheelchair accessible, Square meters - 33, Accessible bathtub, Ping - 10, Lowered peephole/view port in door, Bed count maximum 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: 355 square feet m² 1 King Bed	General Microwave, Square feet - 355, Refrigerator, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Ping - 10
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: 360 square feet m² 2 Queen Beds	General Microwave, Square feet - 360, Refrigerator, Television, Bed count minimum 2, Square meters - 33, LCD TV, Ping - 10, Bed count maximum 2