Is this Hotel Portonovo Plaza Malecón pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Portonovo Plaza Malecón?

Check-in time for Hotel Portonovo Plaza Malecón starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Portonovo Plaza Malecón have a swimming pool?

Yes, this Hotel Portonovo Plaza Malecón has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Portonovo Plaza Malecón?

Best-rates for the Hotel Portonovo Plaza Malecón starts from $139 per night with includes Pool, TV, Guest Services, Breakfast, Internet, Parking, Wheelchair Accessible, Business Services, Wellness Facilities, Air Conditioner, Balcony/Terrace, Accessibility, Security/Safety, Toiletries, Child Friendly, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Portonovo Plaza Malecón a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Portonovo Plaza Malecón wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Portonovo Plaza Malecón is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Portonovo Plaza Malecón?

Based on the information reported by the owner or manager, the Hotel Portonovo Plaza Malecón indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Portonovo Plaza Malecón?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Portonovo Plaza Malecón | Hotel in Puerto Vallarta

Name: Hotel Portonovo Plaza Malecón
Address: Puerto Vallarta, Jalisco, Mexico, MX
Price range: Prices for upcoming dates start at $139 per night
Rating: 8

| 8.0 (1007 Reviews) | 1 Bathroom

Colonia 5 de Diciembre Hotel | Hotel Portonovo Plaza Malecón

Hotel in Colonia 5 de Diciembre, Puerto Vallarta

Hotel with free breakfast, steps from Bay of Banderas
An outdoor pool, a rooftop terrace, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Shower

Private bathroom

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Safe

Desk

Free local calls

Phone

Soundproofing

Breakfast

Free continental breakfast available daily 8:00 AM–11:00 AM

Room service available

Parking

Limited onsite parking

Free self parking on site

Accessibility

Elevator

Activities

Beach access

Outdoor pool

Entertainment

Cable channels

32-inch LCD TV

General

Conference space (205 square feet)

24-hour business center

Computer station

Meeting room

Elevator

Front-desk safe

Spanish

English

TV in lobby

Smoke-free property

Guest Services

Soundproofed rooms

Outdoor pool

Daily housekeeping

Multilingual staff

Concierge services

Luggage storage

Tour/ticket assistance

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Rooftop terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children 9 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Henry

Jan 13, 2026 02:15:08 PM

Review Score: 4

Summary: The safe did not work. The showerhead was tuck into a small corner with no water pressure and limited hot water. Walls are super thin, and can hear the cleaners and neighbors walking down the hallway and slamming doors. Wifi was given but the connection was non-existent. The beds were ok.

See All Reviews

Room Arrangement

Room Info	Facilities
Basic Room Room Size: m² 1 Double Bed	General Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Standard Doble Room Size: 301 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 2, Bed count maximum 2
Standard Room Size: 258 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7.25, Square meters - 24, Bed count minimum 2, Bed count maximum 2